Keep 100% of Your Shipping Protection Revenue — Plus Returns, Upsells & More for Shopify
From shipping protection to returns, upsells to warranty — we help your store increase revenue and reduce friction.
Six Powerful Products,
One Platform
Everything you need to create exceptional customer experiences and drive
business growth
Navidium Shipping Protection
Shipping issues happen — protect your customers and your revenue. Navidium allows shoppers to add shipping protection at checkout, ensuring they're covered against lost, damaged, or stolen packages. Merchants can resolve claims quickly without losing money on replacements or refunds. A simple, branded claims portal helps you deliver fast support and reduce pressure on your CS team.
Navidium Return & Exchange
Make returns and exchanges a positive experience with a smart, self‑service returns portal. Navidium automates the entire process — from label generation to instant store credit or exchanges — reducing refund losses and saving hours of manual support. With return rules, custom logic, and branded flows, your store keeps control and improves post‑purchase satisfaction, giving customers confidence in every order they place.
Cart & Upsell
Capture extra revenue with perfectly timed upsell offers — without disrupting checkout. Show upsell modals on the product page, in the cart, or post‑purchase, with one‑click add‑to‑order functionality that feels effortless. Use manual or AI‑generated recommendations and track performance with built‑in analytics. Merchants can tailor offers to customer behavior, boosting AOV and long‑term customer loyalty.
Warranty
Offer product warranties directly from your store and give customers long‑term assurance. Let shoppers buy protection plans during or after checkout, and manage all policies and claims in one easy dashboard. By reducing replacement costs and adding a new revenue stream, your store earns more and builds trust. Customers feel secure knowing their purchases are protected, encouraging repeat business.
Order Tracking
Give your customers a seamless tracking experience with live updates across carriers. Replace generic third‑party tracking links with your own branded tracking page — boosting brand visibility and customer trust. Automated updates via email or SMS reduce WISMO (Where Is My Order) tickets and increase repeat visits. A modern tracking flow improves the overall experience and keeps customers engaged after purchase.
Order Edit
Order Edit allows shoppers to modify their orders post‑purchase, without having to contact customer support. They can update shipping addresses, swap product variants, add or remove items, or cancel before fulfillment. This flexibility helps prevent order cancellations, reduces manual workload, and improves buyer confidence. A simple interface keeps customers in control and builds stronger brand relationships.
Why Choose
Navidium?
Built for modern e-commerce businesses that demand excellence
Unified dashboard
Run and manage all your ecommerce apps from a single, unified dashboard.
Seamless integrations
Connect effortlessly with Shopify and essential tools.
Quick & Easy Setup
Get started in minutes — no developer needed.
24/7 support
Friendly and responsive support team available around the clock.
Solve Real E-commerce Challenges
Turn your biggest pain points into competitive advantages with our proven solutions
Navidium Return & Exchange
Convert returns into exchanges to retain revenue
How do you reduce revenue loss from returns?
Smart exchange suggestions convert 60% of returns into exchanges, keeping customers happy and revenue intact.
Seamlessly integrates with
Shopify and other essential apps
Our apps are built to integrate smoothly with Shopify and other essential platforms. No complicated setup — just plug, play, and grow.
See the protection revenue you keep
Protection revenue calculator
See how much shipping-protection revenue you keep with Navidium versus handing the premium to a third party.
You keep with Navidium
$2,250/mo
$27,000 per year in protection revenue you retain.
Retained by a third party (Route-style model)
$2,250/mo
Premium you would forgo when a third party collects and keeps the fee.
Estimate only, based on the figures you enter. Actual results vary with opt-in rate, fee, and order volume.
Simple, per-app pricing
Install any app free and keep 100% of the fees you collect. Trusted by 1,000+ Shopify stores.
Trusted by Growing Businesses
See what our customers have to say about their experience
“Navidium has been working great for us. Their team helped with the setup and even assisted with a theme switch soon after we had added it to our theme.”
Disciple Threads
United States · About 1 month using the app
“Navidium is super easy to install, comes with great customer support, and best of all - makes your store money!”
420 Science
United States · Over 4 years using the app
“Great support and great app. Hated the revenue split with route”
Flintts Wholesale
United States · Over 1 year using the app
“Absolutely love Navidium, great investment and amazing idea to partner with them.”
YG COLLECTION
United States · Over 2 years using the app
“The app itself is very easy to use and straightforward. I absolutely love it. The team is also extremely efficient!”
KHAIRNOVA
United Kingdom · 3 days using the app
“Great app with great service! Thank you!”
edikted
United States · About 3 years using the app
