Foster Loyalty & Unlock New Revenue Streams
Navidium’s native integration with BigCommerce connects your store to a powerful suite of post-purchase protection tools. From automated claim handling to real-time order coverage, Navidium helps brands build trust, reduce operational strain, and deliver a consistent customer experience. Empower your team with smart insights, protect every shipment, and drive revenue — all within your existing BigCommerce workflow.
Build stronger customer relationships
Reduct support workload and refunds
Protect shipments with customizable logic
Gain insights to optimize shipping and operations

A Seamless Experience for Your Customers
Customers see clear protection messaging at checkout and can easily file claims using a simple, branded form.
Visible protection badge at checkout
Instant claim submission form
Email updates during claim review
Custom approval rules and outcomes


Platform Benefits
Seamlessly integrate with your BigCommerce store and start protecting shipments immediately
Native Integration
Native integration with BigCommerce order flow
No-Code Setup
No-code setup, go live in minutes
Custom Branding
Custom branding options for customer experience
Analytics
Analytics dashboard for protection performance
Pick A Plan & Get Started
Get A 3 Day Free Trial and Cancel Anytime
Essential
Up to 500 orders per month
- Automatic Installation
- Email Support
- Claim portal
- Free expert installation
- Auto Fulfillments
- Claims Automation
- Live Chat
- Shopify Plus Checkout Widget
- Shopify Plus
No Contract, No Hidden Fees.
Enterprise
Recommended
Unlimited Orders per month
- Automatic Installation
- Email Support
- Claim portal
- Free expert installation
- Auto Fulfillments
- Claims Automation
- Live Chat
- Shopify Plus Checkout Widget
- Shopify Plus
No Contract, No Hidden Fees.
Growth
Up to 1000 orders per month
- Automatic Installation
- Email Support
- Claim portal
- Free expert installation
- Auto Fulfillments
- Claims Automation
- Live Chat
- Shopify Plus Checkout Widget
- Shopify Plus
No Contract, No Hidden Fees.

Stop letting Shipping Insurance Apps eat away at your profits.
Protect your orders. Protect your brand.

Say hello to satisfied, loyal consumers.
Protect your orders.
Protect your brand.
Say hello to satisfied,
loyal consumers.


What Merchants Say
Navidium has been BYFAR the best returns platform I've used so far.
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We have used a lot of Navidium apps over the years, and they have always been awesome.
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AWESOME app! Streamlined the hell out of our returns process and amazing support.
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As usual the Navidium team provided amazing support in getting us switched over and set up.
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Huge fan of this app and all that Navidium offers. Very helpful and timely support.
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