Foster Loyalty & Unlock New Revenue Streams
Navidium’s native integration with NextCommerce connects your store to a powerful suite of post-purchase protection tools. From automated claim handling to real-time order coverage, Navidium helps brands build trust, reduce operational strain, and deliver a consistent customer experience. Empower your team with smart insights, protect every shipment, and drive revenue — all within your existing NextCommerce workflow.
Build stronger customer relationships- Reduct support workload and refunds
- Protect shipments with customizable logic
- Gain insights to optimize shipping and operations
A Seamless Experience for Your Customers
Customers see clear protection messaging at checkout and can easily file claims using a simple, branded form.
- Visible protection badge at checkout
- Instant claim submission form
- Email updates during claim review
- Custom approval rules and outcomes
Platform Benefits
Seamlessly integrate with your BigCommerce store and start protecting shipments immediately
Native Integration
Native integration with BigCommerce order flow
No-Code Setup
No-code setup, go live in minutes
Custom Branding
Custom branding options for customer experience
Analytics
Analytics dashboard for protection performance
Pick A Plan & Get Started
Get A 7 Day Free Trial and Cancel Anytime
Essential
Up to 500 orders per month
- Automatic Installation
- Email Support
- Claim portal
- Free expert installation
- Auto Fulfillments
- Claims Automation
- Live Chat
- Shopify Plus Checkout Widget
- Shopify Plus
No Contract, No Hidden Fees, No Per Return Fees
Enterprise
Recommended
Unlimited Orders per month
- Automatic Installation
- Email Support
- Claim portal
- Free expert installation
- Auto Fulfillments
- Claims Automation
- Live Chat
- Shopify Plus Checkout Widget
- Shopify Plus
No Contract, No Hidden Fees, No Per Return Fees
Growth
Up to 1000 orders per month
- Automatic Installation
- Email Support
- Claim portal
- Free expert installation
- Auto Fulfillments
- Claims Automation
- Live Chat
- Shopify Plus Checkout Widget
- Shopify Plus
No Contract, No Hidden Fees, No Per Return Fees
Stop letting Shipping Insurance Apps eat away at your profits.
Protect your orders. Protect your brand.
Say hello to satisfied, loyal consumers.
Protect your orders.
Protect your brand.
Say hello to satisfied,
loyal consumers.
What Merchants Say
Since enabling Navidium Shipping Protection, our customer complaints around lost or damaged packages have nearly disappeared. It’s helped us build trust while saving thousands in replacement costs.
— Lisa’s Boutique
The returns process is now fully automated and seamless for our customers. We’ve reduced manual support tickets by over 60%.
— Urban Threads
Navidium gives us full control over our post‑purchase flow. The integration was smooth and it blends perfectly with our brand experience.
— Aisha Homeware
We were able to offer exchanges instantly without third‑party portals. Customers love staying on our site for every step.
— Marco’s Gear
Our support team has been able to focus on VIP clients instead of handling repetitive return questions.
— Sophie Luxe
Since using Navidium, we’ve cut replacement costs dramatically and improved overall customer satisfaction scores.
— Ryan & Co.
The branded return portal looks fantastic and our customers often compliment how easy it is to use.
— Elena Design Studio
It’s rare to find a tool that makes both our internal workflows and customer experience better. Navidium does exactly that.
— Tom’s Outdoor Supply
The analytics we get from the return data are invaluable. We’ve spotted patterns and reduced errors in fulfillment.
— Hiro Tech
Our return approvals used to take days. Now they’re instant, and customers can get replacements shipped the same day.
— Amira Fashion