Edit Orders Without
the Headaches
Let customers fix order mistakes on their own — no support needed. Navidium Order Edit enables quick updates, fewer tickets, and more recovered sales.
5.0
Smarter Order Management, Happier Customers
After placing an order, customers often realize they need to fix something — maybe a wrong size, an address typo, or a last-minute change. Without a way to edit, frustration builds and your support team gets flooded.
Navidium Order Edit gives customers the power to make quick changes right after purchase. With customizable edit rules and a time-safe window, you reduce cancellations, ease support workload, and deliver a more flexible post-purchase experience — all while reinforcing your brand’s reliability.
Experience Seamless Order Editing
Empower your customers. Lighten your support load.Navidium lets shoppers fix post-purchase mistakes in real time — no support tickets, no cancellations. Just smooth, self-serve order editing that keeps everyone happy.
Key Features
Deliver clarity, not confusion — every step of the way.
Seamless Order Modification
Easily update product quantities, add or remove items without canceling the entire order.
Time-Limited Edit Window
Define a specific time period post-purchase for when edits are allowed (e.g., 1 hour).
Order Lookup Portal
Customers can visit the portal to securely access their orders using Order ID and Email, then easily make changes or updates.
Centralized Dashboard
Manage all your orders, edits, customer requests, and updates from one powerful dashboard — designed for clarity, speed, and full control over your operations.
Why merchants Choose
Navidium Order Edit?
Mistakes happen — wrong size, wrong address, or an extra item. Navidium Order Edit lets customers fix orders instantly, reducing cancellations and support workload.
Simple, Transparent Pricing
One monthly price. Unlimited impact.
No per-order fees
Unlimited edits. Unlimited impact.
What’s Included:
What Merchants Say
“We added warranty coverage to our high-ticket items and saw instant adoption. Customers appreciate the extra assurance.”
Nadia F.
CEO of StudioNest
“Navidium Warranty made it easy to set rules per category and manage claims without hassle.”
Rezaul K.
Ops Lead at GearBase
Navidium gives us full control over our post‑purchase flow. The integration was smooth and it blends perfectly with our brand experience.
Aisha
Founder
“Our customers love the peace of mind. It’s a simple upsell that genuinely adds value and boosts our AOV.”
Sarah L.
Marketing Director at PureBloom
“The analytics dashboard is a game-changer. We can see exactly which products benefit most from warranty offers.”
Michael P.
Product Manager at TechWave
