The Loop Returns Alternative for Shopify Merchants
The Loop Returns Alternative
That Scales With Your Volume
Navidium Return & Exchange gives you a branded, automated returns portal with pay-per-return pricing — instead of a flat monthly plan you owe regardless of how many returns you process.
Install Navidium Free
5.0
(8 reviews)
Navidium vs Loop, at a glance
Loop's published plans start at a flat monthly rate with a return-volume cap. Navidium Return & Exchange starts at pay-per-return, so cost tracks your actual volume.
Ratings and pricing pulled from each app's official Shopify App Store listing and pricing page as of July 2026 — both change over time, and Navidium's review count is smaller than Loop's, so confirm current figures before you decide.
What you get moving off Loop
Concrete differences merchants weigh when comparing a flat-tier returns platform to pay-per-return pricing.
Pay for what you use
Pricing starts from $1.99 per return, so smaller and seasonal stores aren't carrying a $155+/month flat fee regardless of volume.
No developer, live in minutes
Configure return rules, branding, and workflows yourself — no lengthy implementation project required.
Fully branded return portal
Match your logo, colors, fonts, and messaging so returns feel like part of your store, not a third-party site.
Built-in carrier network
Generate prepaid return labels with access to 300,000+ drop-off points, without a separate carrier integration project.
What Merchants Say
Navidium has been BYFAR the best returns platform I've used so far.
SHOW PONY
United States · 6 months using the app
We have used a lot of Navidium apps over the years, and they have always been awesome.
Chowdaheadz
United States · Over 1 year using the app
AWESOME app! Streamlined the hell out of our returns process and amazing support.
Impressions Vanity Co.
United States · About 1 year using the app
As usual the Navidium team provided amazing support in getting us switched over and set up.
Love Sweat Fitness
United States · About 1 month using the app
Huge fan of this app and all that Navidium offers. Very helpful and timely support.
Boost Auto
United States · 2 months using the app
Why merchants switched from Loop Returns to Navidium
“Navidium has been working great for us. Their team helped with the setup and even assisted with a theme switch soon after we had added it to our theme.”
Disciple Threads
United States
“Navidium is super easy to install, comes with great customer support, and best of all - makes your store money!”
420 Science
United States
“Great support and great app. Hated the revenue split with route”
Flintts Wholesale
United States
Switch from Loop Returns in 15 minutes — free migration
Our team moves your protection setup over for you at no cost, so you can start keeping 100% of your protection revenue right away — no developer required.
