Privacy Policy

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website (www.navidiumapp.com) or purchase or install one of our products. Please feel free to contact us if you have any questions.

How We Collect Information

Website

When you visit our website, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the pages or products viewed, which websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, including how to disable them, visit allaboutcookies.org.

"Log files" track actions occurring on the site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

How We Use Information

We use the Order Information we collect generally to fulfill any orders placed through the site, including processing your payment information and providing you with invoices and order confirmations. Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and, when in line with the preferences you've shared with us, provide you with information or promotional offers relating to our products and services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

How We Share Information

We share your Personal Information with the following third parties to help us conduct our business and support our customers as described above:

Payment Processing

• We use Stripe to process payments in our online store. You can read more about how Stripe uses your Personal Information at stripe.com/ca/privacy.
• We use PayPal as an alternative way of processing payments in our online store. You can read more about how PayPal uses your Personal Information at paypal.com/webapps/mpp/ua/privacy-full.

Analytics & Marketing

• We use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information at google.com/intl/en/policies/privacy.
• You can opt-out of Google Analytics at tools.google.com/dlpage/gaoptout.

Customer Support

We use Intercom and HelpScout to communicate with you and provide customer support when you contact us. You can read more about how they use your Personal Information at intercom.com/terms-and-policies#privacy and helpscout.net/company/legal/privacy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Targeted Advertising Opt-Out

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you.

You can opt out of targeted advertising at:

Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
Digital Advertising Alliance: optout.aboutads.info

"Do Not Track"

Please note that we do not alter our site's data collection and use practices when we see a "Do Not Track" signal from your browser.

Protecting Your Rights

If you are a European resident, you have the right to access any personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via one of the methods described below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the U.S.

Data Retention

When you place an order through our site, we maintain your Order Information for our records unless and until you ask us to delete this information. Customer information will be retained in our system for a period of three years or as long as you're an active user of our products.

Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by:

Email:support@ecompropeller.com

Mail:

600 E8th Street
Brooklyn, NY 11218

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