Shipping Protection
Claim Workflow
Claim Workflow

Navidium Shipping Protection

SHIPPING PROTECTION CUSTOMER CLAIM PORTAL WORKFLOW

End-to-end claim flow from order verification to instant qualification and resolution.

Merchant Journey

Shipping Protection — Setup & Claim Management

Instant Verification

Real-time order validation ensures only legitimate claims proceed through the system.

Evidence Upload

Photo documentation support reduces processing time and increases approval accuracy.

Auto-Qualification

Eligible claims receive instant approval for replacement or refund according to rules.