Cart & Upsell
Cart & Upsell

Cart & Upsell

Free Gifts

Automatically reward customers with a free product when their cart matches conditions you set.

How Free Gifts work

The Free Gifts section lets you give away a product for free when a customer's cart matches a condition you set — for example, buying a specific product unlocks a free accessory. Turn on the Free Gifts toggle to configure it.

Trigger conditions

Choose what qualifies a cart for the free gift:

Specific Products
The gift is unlocked when one of the selected products is in the cart.
Specific Collections
The gift is unlocked when a product from a selected collection is in the cart.
Specific Tags
The gift is unlocked when a product carrying a selected tag is in the cart.

Click Select Products to choose which products (or collections/tags) trigger the gift.

Gift behavior options

Once the trigger is set, choose which product(s) become the gift under Select Gift Items, then fine-tune the behavior:

Make free if available in cart
If the gift product is already in the customer's cart, make that existing line item free instead of adding a duplicate.
Auto Add Gift Items
Automatically add the gift to the cart once the trigger condition is met, with no action required from the customer.
Enable multiple gifts (default 1 item)
Allow more than one unit of the gift to be added, instead of capping it at one.

Next, add contextual product recommendations with Cart Upsells.